Deleting payment details

[Anonymous User]

Is there anyway that I can delete the payment card from my account as I no longer require this service anymore and wish to remove the card altogether .

[Anonymous User]

Hi @Anonymous User

Thanks for your post. A member of the NOW TV team will pick up your post and be able to delete all your payment details for you.

[Anonymous User]

This would be great if someone were to actually help me as this is my 3rd time posting and still havent had any reply . All I want is to remove my card details and cancel my account how hard is that

[Anonymous User]

Hi @Anonymous User 

Thanks for posting. Sorry to hear you wish to cancel your account and I'm sorry if you previous posts have gone unanswered.

I will send you an e-mail very shortly, please keep an eye out on your e-mail account.

Thanks

Ranj

NOW TV Team 

[Anonymous User]

Ranj,

Please email me too about deleting my account. It is entirely unacceptable that the user simply cannot manually delete all details instead of just opting out of auto-renew.

I will be advising my friends against the trial because of how NOW TV is using confidential information. 

lq355

[Anonymous User]

Hi @Anonymous User 

I have emailed you 🙂

Kind regards,

Birgit

NOW TV Team

[Anonymous User]

Hi,

I would also like to remove my payment details from the Nowtv database.

Can you please do this and let me know ASAP.

Thanks

[Anonymous User]

Hi @Anonymous User

Very sorry you wish to do this, I will send you an e-mail shortly.

Cheers

Ranj

NOW TV Team

[Anonymous User]

please can you deleat my payment details as do not use your box and have never used it so would you please remove them from your system many thanks

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

Given that this is an 'Bills and Payments' related issue, I suggest you contact a NOW TV representative via the forums 'live chat' facility.

The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

• Click on the following: How To Contact NOW TV link.
• Click on the blue 'Start Live Chat' button on the left of the web page.
• A new 'What can we help you with today?' pop-up window should open up.
• Click on the 'Request Chat' button.

Cheers