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Anonymous User
Not applicable

‎25-06-2016 14:59

Charged Twice

I have been charged twice for my Day Sports Pass and it seems to be impossible to find out who to contact to report this issue to.

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3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

‎25-06-2016 15:06

Hi and welcome to the forum @Anonymous User,

 

The 'Contact Us/Live Chat' button can be found at the bottom of all the Help Centre articles. The idea being that after reading the 'Help Centre' article that fits your needs you should be able to resolve your issue yourself and only have to contact somebody at NOW TV as a last resort.

 

 

Cheers

Anonymous User
Not applicable

‎25-06-2016 15:07

Hi @Anonymous User

 

Thanks for your post and welcome to the forum.  Live Chat can look into this for you.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helps

Anonymous User
Not applicable

‎28-06-2016 10:30

Hi @Anonymous User

 

Let me send you an email regarding this.

 

Thanks

Andy

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