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Sandy
Advocate

Windows laptop saying I have the app installed, but it's not showing

I have a Dell laptop with Windows 10. I have downloaded the NowTV app but it's not showing when I try to stream something. I tried to download the app again from the Microsoft store but it keeps saying I already own the app. So I am stuck as to how to stream! Has anyone had that issue?

2 REPLIES 2
bacillus
Expert

you need to get the app from nowtv and NOT the old one from the microsoft store.

have a read of this link to get latest version.

 How To Watch On Windows (nowtv.com)

gavs82008
Legend 5
Legend 5

@Sandy 

As mentioned by @bacillus  the Microsoft App Store version was retired a couple years ago now. So you’ll need to follow the instructions by @bacillus to get watching again.

FYI that I do not work for NOW, just a NOW customer trying to help