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Resolved! Trouble with some catch up channels.:(

Is anyone else having trouble watching catch up tv on Channel 4 and ITV, I watch about 5 mins when a " Unable to play programme " message appears I have to go back an resume the programme, very annoying.

I've cancelled but you are taking money STILL!!

I cancelled my subscription online some weeks ago, only to find you have taken a payment without permission TODAY and my subscription seems to be ongoing ?I want a full refund immediately and for my subscription to be cancelled with immediate affect ...

Sign in error on nowtv box

I can't get the nowtv box to accept my user and password. It continuously says 'we did not recognize the user name or password' where I have hard reset the nowtv box, reset my password thrice to the extent of removing special characters too.Nothing w...

Can’t log in via tv

Does anyone know how I fix logging into Now Tv via my Sony smart tv? I am using the same log in details on my phone and it works as soon as I put them into my tv it says ‘sorry we did not recognise your login details’ 

Error code 003

My now tv box has stopped working saying it’s connected the 3 ticks go green then “software update failed” an money is still being took out my bank I just want to watch television I’ve done everything I have seen on the forum home 5times then factory...

Remote issue

Same issue with black and white box. I have to leave 5 seconds between pressing a button. Have done a update and reset all but still nothing. 

Resolved! NOWTV box not working

Hi, My NOWTV box is not working at all, white light no longer comes on.  I am a current subscriber to the service and have not been able to use it for the last month. Can NOWTV send me a replacement box. I bought it from Currys a few years ago so it'...

Remote issues

Same issue with black and white box. I have to leave 5 seconds between pressing a button. Have done a update and reset all but still nothing. 

Re: Extremely poor picture quality

I switched to superfast broadband a few month ago and get good speeds. But the white Now TV box performance has been rediculously poor, picture quality is all over the place but generally barely watchable. It is NOT a speed issue, as both the iPad an...