01-08-2013 16:43
hi, ive tried everything i can think of but cant connect. keep getting error 014 . sorry for grammer on smart tv browser.
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21-02-2014 16:18 - edited 13-06-2014 13:42
Hello,
Give the following the instructions a go to fix this: NOW TV error 014
Regards,
Michael
NOW TV Team
31-12-2014 14:20 - edited 31-12-2014 14:22
Hi @Anonymous User
enter the following from the home screen
home 5x,ff,play,rr,play and ff.
that should allow you to get to all the options you want
hope that helps
31-12-2014 14:31
31-12-2014 14:25
i found the secret screen but niothing couldnt move around that area since i have gone back into the connect to the internet i cannot access the secret screen so im stuck yet again
31-12-2014 14:34
@Anonymous User wrote:i found the secret screen but niothing couldnt move around that area since i have gone back into the connect to the internet i cannot access the secret screen so im stuck yet again
HI @Anonymous User
thats odd
you could also try These steps for error code 11
31-12-2014 14:42
31-12-2014 14:52
Hi @Anonymous User
who is your ISP? The only other thing I can suggest is to reset your router
31-12-2014 15:21
@commanda6 wrote:Hi @Anonymous User
who is your ISP? The only other thing I can suggest is to reset your router
Hi @Anonymous User
After you have reset your router do a hard reset on your now TV box. SEE HERE. After you know the box has connected try to disable network pings again.
31-12-2014 15:44
31-12-2014 16:15
@Anonymous User HI
The fact that your ISP is Virgin explains a lot.
You need to make sure the Wi-Fi on your superhub is in 2.4 gig mode the now TV box does not support 5 gig Wi-Fi , which would be 802.11A.
The now TV box only supports Wi-Fi up to 2.4 gig 802.11B,G or N
How you do this would depend on which version of the superhub you have. Find out what version you have and then look up how to change the setting.
Hope that helps
05-12-2014 24:19