19-10-2015 20:08
I have had my now box for a month now and it has worked fine upto now.
All I get is the white power light flashing and nothing else.
17-04-2016 4:53
Dear Forum Members
I'm am a white box owner and I too have noticed that the light flashes from time to time, however I have also noticed that the box has been looking for updates more frequently than usual. As the box is still working as expected I really don't see why users some users think there is a problem.
There is one non-problematic technical question I would like to ask but I won't ask it here.
UK Bob
17-04-2016 5:12
I tried to re-edit my post above but something went wrong.
My final sentence of my first para should say: "If the box is still working as expected then there is no problem to worry about".
UK Bob
18-10-2016 14:10
18-10-2016 14:57
18-10-2016 14:59
Hi @Anonymous User @Anonymous User
There is currently an issue affected the boxes.
http://community.nowtv.com/t5/NOW-TV-Service-Status/NOW-TV-box-issues-18-10-2016/m-p/403208#M353
18-10-2016 15:02
Thanks hun, was starting to think I was going nuts!! Guessing when it stops flashing its back to working? Have they got an eta on a fix yet?
18-10-2016 15:05
@Anonymous User Sadly not yet, but as soon as there is news, a staff member will update that post. If you click 'Topic Options' and then 'subscribe', it will alert you to when there is an update on the situation. 🙂
18-10-2016 16:04
This has been going all day. I have two boxes and a new one in the box. one flashes and the other doesnt. The new one doesnt work either. Can get as far as the "Lets Get Started" page then it switches off. My neighbour has problems too but he can get to the main menu. Im getting a little bit fed up now.
18-10-2016 19:16
me too ... 4 year old on holiday really disappointedf !!
18-10-2016 19:19
@Anonymous User
Although they haven't posted anything yet, mine and quite a few others are now working. If you haven't already try pulling out the plug, leaving a few seconds and powering up again. If that doesn't work you may need to try again later.