30-03-2016 11:38
Hi, I have a message on my account stating that payment was attempted.to be taken today for ents pass and movies...according to order history, the movies pass renewed 17 days ago...why is payment being taken now?
30-03-2016 15:16
@Anonymous User wrote:Hi, I have a message on my account stating that payment was attempted.to be taken today for ents pass and movies...according to order history, the movies pass renewed 17 days ago...why is payment being taken now?
Burton276
Suggest jumping over to Live Chat, they will assist you with the above issue.
http://help.nowtv.com/article/None-of-the-above-vouchers-and-offers
Press the Contact Us in the green box towards the bottom left of the linked page to speak to live chat.
When contacting them, suggest using a PC, Laptop or Mac.
01-04-2016 13:40
Hi @Anonymous User
I can see that this has been resolved for you
Thanks
Andy