18-07-2016 12:51
18-07-2016 18:37 - edited 18-07-2016 18:41
@Anonymous User Have you tried to uninstall and reinstall the phone app? 🙂
Youy may also find this useful:
http://help.nowtv.com/article/Installing-NOW-TV-on-your-iOS-tablet-or-mobile
21-07-2016 15:18
Hi @Anonymous User
To add to what @caseyb1993 has mentioned, can you please make sure that you use your username to sign in and not your email address.
Cheers
Andy
31-07-2016 15:17
@Anonymous User did you get sorted with this? were you in the UK when you had the problem?