28-10-2016 20:42
@Anonymous User Hello 🙂
Check that the app is fully updated and try again. 🙂
18-11-2016 10:35
18-11-2016 10:37
19-11-2016 8:39
22-11-2016 11:25
Hi @Anonymous User@Anonymous User
Sorry to hear that you are getting this error code.
Would it be possible to follow the guide here to install the Beta App please ?
http://community.nowtv.com/t5/Android/Error-9/m-p/397140/highlight/true#M3830
Thanks
Andy
22-11-2016 13:06
22-11-2016 15:01
I've sorted out the device limit issue for you @Anonymous User
05-12-2016 19:24
07-12-2016 16:12
Hi @Anonymous User
Just wondering if your phone has anything other than the standard DNS setting enabled ? or any VPN's active ?
Error 9 can be caused by these setting being altered.
Thanks
Andy
07-12-2016 19:01