26-08-2016 18:44
came home turned on my apple tv went to my now tv and only thing on there is the movies. everything else has vanished. it was working fine this morning. cant contact now tv no phone number. this is poor customer service especially as we have to pay for this sevice.
26-08-2016 18:59
@Anonymous User wrote:
came home turned on my apple tv went to my now tv and only thing on there is the movies. everything else has vanished. it was working fine this morning. cant contact now tv no phone number. this is poor customer service especially as we have to pay for this sevice.
Hi @Anonymous User
NowTV can be contacted through email, live chat and this forum. The live chat and email contact methods can be found by going to the help site. The button to access the help site is located at the top right of the page. After clicking help click "help centre"
The email and live chat contact methods are accessed by finding the help article that best suits the issue you're having, you then scroll down to the bottom of that article and click contact us. Then you can choose to use either email or live chat.
27-08-2016 9:49
I have the same issue. Surely someone at Now TV/Sky is addressing this problem. I did notice that they managed to take my pass subscription successfully!
27-08-2016 10:16
Same problem here, can only see the movies screen.
27-08-2016 10:32
@Anonymous User wrote:...Surely someone at Now TV/Sky is addressing this problem.
Yes... NOW TV is aware: Issue watching Entertainment and Sports on Apple Devices 27/08/2016
Cheers