very poor service

[Anonymous User]

Good afternoon. I am fed up, I am tired of emailing you regarding these issues.

My utmost surprise is that NowTV does not reply to me at all. It is against the customer's right.

For Nearly week I have been telling you that the problem is ongoing.

Now TV no care, as a result Inter service is gone from Thursday to till today this week.

Now Tv took the bill every month but the service provided below standards. 

I am asking for a full investigation and compensation as well to disrupt my children's study during this term.

Failure to do that, I am thinking of going for further legal action.

I hope you will kindly consider my issues.

Thank you.

Nahid.

[Saint1976]

@Anonymous User this is a customer to customer forum so no one here will be able to help and no one from Now will read it.

You'll need to submit a complaint

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Anonymous User]

Thank You. I am suffer to much.

[Jayach]

@Anonymous User We obviously have no idea what your complaint may be. If it is broadband related then contact Now using the methods laid out here: How to make a complaint (nowtv.com)

If you feel you are getting below par service, follow the Complaints Code.

NOW complaints procedure and codes of practice (nowtv.com)