Problem with Your Broadband section of website.

[Au]

After logging in I click "My Account" and then "Manage Account". You get presented with three options across the middle of the screen - "Your Broadband", "Your Payments" and "Test your connection". The last two options work and having recently started a new 12 month contract my payments info is correct but when I click on "Your Broadband" I get presented with "Well, that didn't go to plan Please wait a moment and try again.".  Its been like this for a few days.

I've tried accessing it from different browsers on my pc and phone.

I tried calling and said they'd send it as feedback to back end team but I was wondering if anyone had same problem and how to get it sorted.

[gavs82008]

@Simon-J @Karl-F 

Is this something you can look into for @Au ?

[Chris4]

@Au I have the same issue and have done for about a month now. Did you get any resolution?

[Woodside]

Also having the same issue for the last two weeks.  Would be good to hear a response.

[Au]

Hi ( everyone ),

I only noticed replies after looking in my email spam folder.

No - the problem hasn't been fixed.

I also have an issue where technical checks says wifi switched off when its switched on.

I tried opening up a complaint but that hasn't got anywhere yet.

At least its not just me with the issue. Hopefully it can be resolved for us as its not just me.

Thanks.