19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
09-10-2014 22:47
10-10-2014 11:01
Hey @Anonymous User and @Anonymous User
We have reset your devices and you should now be able to continue viewing NOW TV.
Please note that you can make one change to your devices per calander month. Be careful when making changes, as we may not be able to reset this again for you in the future.
A device will be added to your list as soon as you begin viewing NOW TV.
Thanks,
Steve
NOW TV Team
10-10-2014 14:35
10-10-2014 14:58
12-10-2014 18:45
15-10-2014 17:35
Hi @Anonymous User
Thanks for posting.
This should now be resolved for you to choose the desired devices you wish to view on.
Regards
Ranj
NOW TV Team
16-10-2014 15:27
Im having the same problem please send me the fix.
Thanks.
16-10-2014 18:01
Hi @Anonymous User
Thanks for your post.
It seems that your issue is now resolved, is that correct?
Kind regards,
Birgit
NOW TV Team
16-10-2014 19:44
16-10-2014 21:00
Hi @Anonymous User
Thanks for getting in touch.
How many devices do you have registered at the moment? And can you please tell me what happens if you try to remove any of them?
Kind regards,
Birgit
NOW TV Team