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Advocate

Can't log in to iPhone app

Hi, having the same problems as everyone in this thread. Can log in online but not on the app. I have tried resetting my password but that hasn't helped.

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Community Manager
Community Manager

Re: Can't log in to iPhone app

Hi @SiobhanJC

 

Are you able to sign into any other device? 

 

When you have signed in online can you please try playing out content? 

 

Are you also able to try signing in through the browser on your phone, if you can sign in, can you then try to sign in on the app? 

 

Thanks, 

 

Karl

NOW TV Team

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This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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