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Anonymous User
Not applicable

‎04-07-2016 17:03

Charged for sky sports day pass...did not sign up for that..money back

Charged for a sky sports day pass,did not sign up for this,I'm the only one with the pin. How do I get a refund

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2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

‎04-07-2016 17:06

Hi @Anonymous User,

 

I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your requirements to them... They're usually pretty quick at resolving such things 😉

 

The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

Anonymous User
Not applicable

‎04-07-2016 17:06

Hi @Anonymous User

 

Sounds  a bit oddSmiley Surprised  Live Chat can look into this for you.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helps