New customer

[Anonymous User]

Hi there I signed up for new customer today for my boyfriend as he wanted the sports and it was suppose to be £20 a month for 2 months but £33 has been taken for account. No new customer discount has been applied.

Can you sort this please

[schnapps]

HI @Anonymous User

Your best option would be to jump over to live chat and explain to them what's happened.

Open the link page below and click on the drop down arrow below Anything else to reveal the live chat button.

https://help.nowtv.com/get-in-touch/

[Anonymous User]

Hi 

im in the same situation, new customer trying to use that offer. waiting for a chat over 1 hour now with no luck,