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Anonymous User
Not applicable

Need full refund

I have purchase Now Box had bought my 3 months pass,I had use it for 3 days because was having trouble accessing programs never once did I give now my bank details but payment was taken
4 REPLIES 4
Anonymous User
Not applicable

@Anonymous User it's impossible to use the box without giving card details, so you must have given them. 

Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

As @Anonymous User mentioned you would need to register a card to use NOW TV so we can verify that your over 18 and a UK resident. It also does state that once you sign up unless you cancel the passes will continue to renew - this is also stated in the terms you agree to.

 

Thanks

 

Simon

NOW TV Team

Anonymous User
Not applicable
I did not register my card I had a pass for a month
Anonymous User
Not applicable

@Anonymous User even with a pass you would still need to enter your card details like @Simon-J said to prove you are over 18 and in the UK. Also you would have been advised that you would be billed once the pass ended when entering the voucher.