Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎14-10-2016 23:35

Voucher / passes

I applied a 3 month voucher purchased from argos which should expire on 5 january 2017 so why have sky taken £6.99 from my account on the 10 October 2016.  I applied the voucher a few days before my old voucher expired on the 5 October 2016.

This is not good enough, sky is not entitled to take my money.

I have cancelled the subscribtion so that another £6.99 will not be taken but now my 3 month pass has also disappeared off 'my account'.

Very very unhappy about this

0
3 REPLIES 3
caseyb1993
Legend 5
Legend 5

‎14-10-2016 23:43 - edited ‎14-10-2016 23:55

@Anonymous User Hi there 🙂

Jump on live chat here:

http://help.nowtv.com/article/How-to-cancel-NOW-TV

Click contact us at the bottom of the link for live chat. 

 

As this is account related, a staff member will be able to help you there. 

 

Be quick as the office closes at midnight. (Best on a PC/Mac) 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

‎14-10-2016 23:48

In response to caseyb1993's comment

I dont see where i can contact the accounts deptarment

0
Anonymous User
Not applicable

‎14-10-2016 23:51

In response to caseyb1993's comment

thanks i followed your lead.

 

0