15-08-2013 14:04
Solved! Go to Solution.
15-08-2013 15:03
Hi there muzza209,
We're sorry you're experiencing this! How frustrating!
Are the batteries died or not made it?
Have you turned everything off and tried again?
If so you might actually need another remote. Annoying but we'll have to get this sorted so if all above has failed, I have sent you a private message so we can check over your account and resolve this for you.
Thanks.
Char
NOW TV Team
04-10-2019 19:43
How do I get a new remote
04-10-2019 19:44
16-08-2013 22:13
16-08-2013 22:28
19-08-2013 16:22
The remote apps work really well, but you need the remote initially to get connected to wifi.
I had the same issue with a dead remote, but they had to swap out the whole box.. Bit of a pain as I'd got it setup using a universal remote.
08-12-2013 5:30
Can you use a universal controller on the NOWTV box?
08-12-2013 10:55
Hi geoffreys3,
Thanks for your post. The only compatible remote with the NOW TV BOx is a Roku one.
Kind regards,
Aylin
NOW TV Team
10-12-2013 12:26
10-12-2013 13:34