14-05-2016 6:55
Ever since the firmware upgrade last week, my white box has been on a continuos boot up sowing the splach screen. I have done a reset by pressing the rset button in for 30 seconds and te system will boot and let me enter the wifi details, then after that it will reboot again.
Any one know what the problem is
14-05-2016 10:47
@Anonymous User wrote:Ever since the firmware upgrade last week, my white box has been on a continuos boot up sowing the splach screen. I have done a reset by pressing the rset button in for 30 seconds and te system will boot and let me enter the wifi details, then after that it will reboot again.
Any one know what the problem is
Out of interest...
How old is your NOW TV 'white' box. And is there any particular reason why you have not upgraded to the more powerful NOW TV 'black' box?
Indeed, are you aware that very often there are 'Entertainment' or 'Movie' voucher pass deals that includes the newer NOW TV 'black' box (bundled together). Which effectively means the newer box ends up costing nothing 😉
Cheers
16-05-2016 8:17
Same problem for me. Reboots every 30 seconds. I haven't tried reseting yet but as anyone else having the same problem or got any suggestions please? ISP is Plusnet. Many Thanks.
17-05-2016 14:26
Hi @Anonymous User
Can you try the steps above for me please.
Andy
17-05-2016 20:45
Hi
The Factory Reset seems to have solved the problem. I had to set the box up from stratch again and have only used for 5 or 10 minutes but it hasn't rebooted so far.
Many thanks for the assistance
05-12-2017 20:48
my white box is switching off all the time, need help to sort it please.
05-12-2017 21:44
@Anonymous User
Hi AD
You should read this, it will help you to understand what is going on:
https://community.nowtv.com/t5/NOW-TV-Box-white/Box-not-turning-on/m-p/450675/highlight/true#M39086
UK Bob