@Anonymous User
Not familiar with the Vodafone promo offer, but it sounds to me if you are seeing the 14 day free trial offer then possibly it could be that the Vodafone entertainment pass didn't go through properly the first time (maybe try the link again from the Vodafone text message).
Here's a guide help article about the Vodafone entertainment pass offer, which might point you in the right direction.
https://help.nowtv.com/article/vodafone-4g-entertainment-pass-offer
Also, i am assuming you haven't created more than one username account ?
If that doesn't work, hopefully other helpful forum members will come to your rescue.
