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Anonymous User
Not applicable

Sky movies pass

I have a 4 month sky movies voucher and it keeps telling me its not the correct code??

4 REPLIES 4
schnapps
Legend 5
Legend 5

@Anonymous User

 

What is your playback device and did you apply the voucher code on your playback device or did you go to the nowtv website with your internet browser and click on My Account > My Passes when applying the code ?

 

If you are not getting any joy applying the voucher code, then i would suggest jumping over to nowtv live chat on the link page below.

 

http://help.nowtv.com/contact-us/Code-not-valid

Anonymous User
Not applicable

I also bought a box from argos and tried to put it on via my computer and it comes up invalid code.

Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

The usual cause of this is misreading the code on the voucher. Try a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ), 0 (zero) and O (capital o) etc

The following help page gives more info

http://help.nowtv.com/article/Code-not-valid


and you are still stuck after all that, go to

http://help.nowtv.com/contact-us/Code-not-valid

and choose the option to Start Live Chat who can check the code for you.

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us.

 

I've dropped you an e-mail about your voucher woes, please keep an eye out in your Inbox/Spam folders 🙂

 

Thanks 

 

Rob

NOW TV Team