making sure my account is canceled and enquiring about a refund

[Anonymous User]

so basicaly i used the now tv free trial for about 2 or 3 days and then decidedto cancel my membership since there wasnt too much to my liking on here. the problem is i apperntly hadnt canceled it somehow, and ive now been charged £6.99, so im just wondering if theres any chance of me gettting it refunded since i havent been using it at all.

[Anonymous User · Accepted solution]

Hi @Anonymous User

Thanks for your post and welcome to the forum.  Have a word with Live Chat.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

Hope this helps

[Anonymous User]

any chance you could send me a link to where it is please?

[Anonymous User]

i wasa clicking the wwrong contact us, silly me... thanks for the help!

[ukbobboy]

@Anonymous User @Anonymous User

Hi JC

No worries, just sit back and reflect.

                                               

UK Bob

PS. I'm listening to some cool music, just wanted to share the happiness.

[SeeMoreDigital]

Hi NOW TV Team,

Given that this topic is nothing to do with the new NOW TV Combo packages, how about moving it into the forums dedicated Account, Offers & Promotions sub section?

Cheers