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Anonymous User
Not applicable

‎05-05-2017 22:32

Drop many devices

Hi can anyone help, my son got hold of my phone and has messed around with the devices and has somehow removed the main Apple TV that we use and somehow used the one change per month! Is there anyway we can change this? It is such a pain with device restrictions.......🙁
Needless to say said child will not be having my phone again!
Thanks
0
2 REPLIES 2
Andy
Legend 5
Legend 5

‎05-05-2017 22:37

@Anonymous User

 

Welcome to the forum.


Easily done from the mobile apps I'm afraid! Have a word with Live Chat, explain what's happened and see if they can sort something out for you as a courtesy.

To reach live chat go to the following help page
http://help.nowtv.com/contact-us/Managing-Devices
and click the Start Live Chat button.

 

 

Andy
Legend 5
Legend 5

‎05-05-2017 22:55

In response to Andy's comment

@Anonymous User

 

Apologies, looks like they've changed the URL for the page since I last tried. You can contact live chat here instead

 

https://help.nowtv.com/contact-us/managing-my-devices