Device limit reached

[Anonymous User]

I registered our new nowtv account yesterday and mistakenly connected with too many devices, made one change without realising only one change can be made each month. Today we've bought nowtv box and we can't connect to it until next month... Can anything be done please? Thank you 

[schnapps · Accepted solution]

@Anonymous User

If you contact NowTV live chat, explain to them nicely what happened and they will hopefully free up a device slot for you.

Open the linked page below, click on the "contact us" in the green box this will open a new page where there will be an option for live chat.

Recommend using a PC , Laptop or Mac when you contact them.

http://help.nowtv.com/article/Managing-Devices

[Anonymous User]

Thank you very much all sorted very quickly!