@MIKE22
Sounds like boost, which is usually offered as a 7 day or month free trial with all offers. Then £6 unless cancelled.
Have a full read of this link to see what boost gives you.
https://help.nowtv.com/article/what-is-now-boost
Play the cancel game as you’ll be given retention discounts.
Otherwise live chat to speak with staff for a refund. Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership
FYI that I do not work for NOW, just a NOW customer trying to help
