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Cat69
Advocate

Cancellation

How the hell do you cancel this bloody thing!! It doesn’t even show what I’m subscribing to for me to cancel but £9.99 and £6.99 keep going out of my account!

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Cat69 

How did you take the membership out to begin with? Was it from the app or website as it is handled very differently.
https://help.nowtv.com/article/how-do-i-cancel-now

Or you could have a duplicate account with the same payment information.
https://help.nowtv.com/article/find-an-account

Either way don’t expect staff to reply on here.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

FYI that I do not work for NOW, just a NOW customer trying to help