05-05-2024 18:01
How did you take the membership out to begin with? Was it from the app or website as it is handled very differently.
https://help.nowtv.com/article/how-do-i-cancel-now
Or you could have a duplicate account with the same payment information.
https://help.nowtv.com/article/find-an-account
Either way don’t expect staff to reply on here.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for