Ive had a mixed bag! Some people on the weekends don't give any answers or sound like they want to be there, then today I had someone who actually wanted to help and find things out for you. If you find someone isn't helping, end the call and go thro...
Ive been waiting since the 19th May and theres no light at the end of the tunnel! They missed their next date of the 9th June too... Customer service has not been too helpful with answers either or pushing for openreach to sort it out