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Thank you that's a great idea. Really appreciate advice.

I simply can't get into the old account to make any changes or watch programs. I have changed password. The new account works fine on all devices. I wonder in it is blocked for some reason maybe a security issue 

Many thanks helping. I have done all those things. The new account works on all devices with no problems. Surely this means the problem is with Now. 

I cant log into my account and have had to setup another account to access forum.Just keep getting the message "Unable to load sign in, please try again later." This has been for days now. The irony is I have setup a new account that works on all of ...