Hello, Today, I spoke with customer service department and was informed that despite the fact that the Now TV broadband service cannot be working in my flat , I am still required to pay for the cance...
I have been with Now Broadband for the last 4 years and currently on monthly rolling 36Mps fab fibre. My current guaranteed minimum speed is 27.4Mbps but in reality i am getting about 30. I ha...
I signed up to NowTV broadband primarily because they had UK call centres. Until recently, on the rare occasions I did have to contact the call centre due to technical or billing issues, I was ...
I signed up for broadband today and the site promptly cancelled my order. The website now says that it is experiencing technical issues and is not available. I called the support desk but they just s...
Hi, could you please advise, me how I can cancel my subscription TV Membership, I pay £6.99 each month, and it says: You're enjoying a discounted price because you're on a 6-month m...
My Bank advises my monthly debit card payment has increased from £25.50 to £45.50 and the Now TV account says its for FULL FIBRE BROADBAND which I have NEVER ordered. Whats more we dont have FFB in o...
Hi, I've ported my number away to a voip service and the number has transferred yesterday. I'm just wondering when the line will go dead as it still has a dial tone. i was under the impression ...
I am not happy right now. Why all these unauthorized charges in my account, just within a few days you charged over £30. I need a refund, and how do I cancel and unlink my credit card? I didn't sig...
NOW is an awful service and it has been for a few years now, I'm definitely moving to a new service provider when this contract expires. Your online services are terrible; confusing and difficult to ...