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Activity in Setup & Performance

No internet, no help so far from support team

Hi thereI'm on Now Hub 2 and my broadband went live on 9th of April and I still got no internet connection. Only two lights are showing out of three - power and wireless. I've been calling the customer support team and trying to resolve the issue wit...

danv by Mentor
  • 625 Views
  • 23 replies
  • 9 thanks

Buffering

Hi. Does anyone else have issues with buffering? it happens all the times with simple tasks. For example if I try open a tab on safari or chrome it takes ages, really ages to open up the website. Really any website, sometimes I do put on my 5G just t...

Newbie help - I need a telephone line installed.

I’m in process of getting set up with Now TV and advised they will ‘arrange a new phone?’ The address was previously with BT but that was disconnected 2 yrs ago. Recent redecorators also cut old cables. Unclear who Now TV have telephone contracts wit...

Resolved! Login to router

I'm trying to loh into my ruters page at 192.168.0.1 but when I go to the page it says I'm already logged in. But if I click any of the links it says 'Hmmm... can't reach this page'If I clock logout I get the same issue

Doely by Newbie
  • 272 Views
  • 2 replies
  • 1 thanks

Replacement of Master socket

Hi,I had an engineer come in to install my Now WIFI box. He needed to change the location of the master socket however the master socket wasn't able to fit in to the new location. He told me that I would need to contact my broadband provider to get a...

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