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Activity in NOW Stick

NOW tv scam

Signed up for the free package didn't like it cancelled my subscription but still getting charged. Only notice I was still getting charged when I got an email stating that I was getting charged for multiple devices. The contact us section is useless ...

Stick not working

Hi,My stick isn’t working at all, the light isn’t even coming on. I’ve tried it with different plugs and different sockets, but it seems to be dead.It’s just over 2 years old so isn’t covered by it’s guarantee anymore.Does anyone know if there’s anyt...

Now TV stick faulty

Hi I've had this stick since Nov 2018 and first reported the faults to Now TV customer chat in September 2020. That's under 2 years of use and to be fair the faults were exhibiting themselves before. I simply reset the stick every time to force it to...

Resolved! Returning a device/refund

Does anyone know if you need a smart tv for the smart sticks to function? More importantly, there is no information on returning devices ordered from the NowTV website directly. I have just placed an order but shouldn't have. I can't cancel it but I ...

Refund

Hello, so about three weeks ago I bought the now tv stick with sky cinema months pass however, the stick has not arrived and I have not been refunded for this. It was sent back because Royal Mail couldn’t deliver it.  And I have also been charged for...

Resolved! Now stick replacement remote

Hi newbie. Lost my yellow remote messed around with ssid on router,bought new router, cannot remember old ssid and password.Replaced remote following faq to sky accessories, remote arrived, no buttons to pair. Bin the lot or is there a way through? A...

Return and refund of stick

I just purchased this stick loaded with 2 months in error and would like to return it. However the live chat is disabled at the moment and I'm conscious that I only have 14 days to raise this issue.  I want to be able to make now tv aware of this ASA...

Stick freezing after being on standby

Hi. I've had my stick a week. Everytime the stick goes into standby it completely freezes. They only way we can get it to work is by completing the hard reset and setting it up EVERY DAY. it is getting tiresome. I assume this is a faulty stick? How d...

Both now tv sticks packed up in one day

Both packed up in one day!!!! In different TVs , even tried different wires, also different batteries in remotes too!All it at is a box with“Your homepage is temporarily unavailable “Or even doesn’t get onto that bit at all it’s just on/ off it’s so ...