16-01-2024 23:20
Hello, I write more than once about my problem - I don’t have the Internet - you don’t answer me and you don’t take any action, I will be forced to apply for a refund and compensation! I have provided all the necessary data - please let me know when the Internet will work at my address?
17-01-2024 24:09
You are not communicating with Now here. Nobody here can help you.
Have you informed Now of the problem?
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
17-01-2024 24:59
hi - yes of course - last Friday - I sent them everything I had and asked for a technician - but I haven’t been able to contact them for 5 days - I wrote to them by email - but they stopped answering! I can’t get through on the phone! tired of them!
17-01-2024 8:31
The number in the link provided by @Jayach is the best working number to get in touch. They do only work 8am to 8pm though.
To also echo what was said by @Jayach see this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for