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Setup & Performance

Discussions

House move - waiting 2 weeks for activation

We had an Openreach engineer visit the day after we moved. They did some work and advised Now/Sky would activate our broadband within a few days.A week later we get a text to book in for another Openreach visit. Confirmed a time. The engineer didn't ...

EJames by Newbie
  • 312 Views
  • 1 replies
  • 1 thanks

TP-Link AX3000 ?

Hi guys,I'm thinking about replacing my Now Hub 2 router with the following:https://www.amazon.co.uk/TP-Link-HomeShield-Compatible-Archer-AX53/dp/B09TPKT929/ref=sr_1_5?crid=21ZMH3EWI5H68&keywords=gaming+router+wifi+6&qid=1698313842&sprefix=%2Caps%2C1...

Leader1 by Advocate
  • 332 Views
  • 1 replies
  • 0 thanks

Poor customer services - NOW broadband

I have moved to NOW fiber broadband last month and now I am cursing myself for choosing NOW. I am getting a poor connection and in comparison to my previous non-fiber broadband this one is not only slow but connection keeps breaking up. I have called...

AKS123 by Advocate
  • 1024 Views
  • 9 replies
  • 2 thanks

How to change Wi-Fi on NOW tv

Recently changed Wi-Fi and I am not able to update it, the app says it cannot find Wi-Fi connection even though there is and the TV is blank

MR by Newbie
  • 520 Views
  • 4 replies
  • 0 thanks

Cannot setup Samsung TV

I bought a new samsung TV and I'm trying to link my account to it. I have the QR code which prompts me to choose a new package from now TV. I already have a Hayu package and I cannot get passed this screen.  EDIT: I managed to go back and sign in man...

broadband engineer no show

broadband engineer was due to come out yesterday between 8 and 1pm, didnt show up and my now box also has not yet arrived, was due to go live on the 24th (yesterday)

md1994 by Newbie
  • 249 Views
  • 1 replies
  • 0 thanks