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Setup & Performance

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Resolved! Need to access work vpn

I need to access my work vpn as I am currently working from home.  Work cannot see a problem at their end, so I am working through the router options. I HAVE TRIED - 1) adding work webpages to allowed sites in broadband buddy  2) disabling broadband ...

Flashing orange internet light

Hi All, My internet keeps cutting out. It has been doing this regularly for the past few weeks. I loose connection and the green internet light on my hub turns orange and starts flashing for a few minutes before it reconnects. Could anyone please hel...

Broadband

I am on day 12 of no broadband service meaning that my kids will be going into a second week unable to access the online provision from their school and I will have no alternative other than to go into the office, putting both myself and others at ri...

Blocking HTTPS sites on router

I am trying to put a block on roblox to a schedule. The router - NOW TV Hub Two, appears to allow this, but it isn't working.  On investigation it blocks access to http://www.roblox.com BUT is allowing https://www.roblox.com The latter is what is ACT...

Resolved! No dial tone on landline

Hello, I have had this contract since September 20 and never needed to use the phone. I have tried for the last few months to get it working as I now need it for my new job. However there is no dial tone. The phone works perfectly as we have tried it...

no internet

I recently moved houses and was meant to have my account transferred and running from the 20th. I had an engineer on that day, then someone from openline fixed the problems outside as apparently the line wasn't working correctly. however , I still ha...

Broadband speed dies often

Hi yall I have a super fibre broadband (about 63mbps download) which works ok but at least a dozen times I day I can notice a decrease in speed while browsing. I managed to catch it this evening on speedtest at 2mbps download https://www.speedtest.ne...

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