Resolved! Is there any offical support email address that I could reach out?
May I ask if there is any offical support email address that I could reach out rather than their hotline please? Thanks.
Discussions
UPD port not working / firewall protections
I set up my NOW broadband a few days ago, and am now trying to connect Amazon Alexa devices to the network. The devices are not connecting to the wifi, and Amazon think it could be that NOW have put a firewall on my broadband. Is there a firewall pro...
Thinking of joining Now Broadband
So I'm thinking of switching broadband provider to the Now Super Fibre £22 a month deal, but wondered what the Now router/hub wifi signal quality is like? Is the broadband service reliable? Do you get any outages? Are monthly payments taken via Credi...
Resolved! Ringing noise on router
I have a very high pitched ringing noise coming from my router. Can someone help?
Broadband Outage Update- Stockport
Hi all, Any news or updates regarding the broadband outage happening today. It's been off since around 1pm for me. Thanks!
Sending the syslog to a multicast address goes out the incorrect port
I am attempting to send syslog messages from the router to a multicast address, but this fails for two reasons. First, with IPv4:Nothing happens. The routing table isn't updated. Second, with IPv6:An entry is added but it assigned to the incorrect po...
Significantly worse ping after switching to Now TV
Hi all, I switched to Now TV a couple of weeks ago as my contract with Vodafone had ended and the price was increasing. Now TV was the cheapest with basically the same speed of around 68 Mbps on the super fibre package. We mostly use our internet for...
Resolved! Broadband Buddy
OK so I've followed all the guidance and links for disabling the broadband buddy. It just doesn't show as an option. I've tried different browsers, I've tried turning off my popup blocker, I've tried turning off my VPN, I've tried keeping it on. I've...
add another wifi router as bridge
The single of Now Hub is not good enough in some of my rooms, I want to add one more wifi router as a bridge which is complianced with WDS. How could configure the Now Hub to support the second wifi router? Thanks.
Resolved! New broad band connection setup_ Issues
Hi, Regarding the Now tv new broad band connection setup in my new flat. The site engineer should come do the setup activities by August 31 2021, but They didn't come up on the day and they didn't provide any proper reason. We reached out the custome...
