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Setup & Performance

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Internet keeps dropping

New property so had an OpenReach engineer doa fresh install with all the wiring into the property on 6 December. Ever since then, the internet will drop out (green light on the Now TV Hub goes off) and whether it be wired or wifi we get no internet f...

Using Sky's SR203 router - as need 4 port

I have need of a router with 4 Ethernet ports.  The Now broadband router only comes with 2 ports.  The Sky router has 4 port. I have asked this question a few years ago. I don't want to get a port extender, as I don't want use an sockets. I have been...

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FTTP novice

Hi all - I’ma bit of a novice on FTTP and would appreciate some guidance. There were some open reach engineers in our road a few days ago, and they said they were installing FTTP for all houses in the road. They’ve now finished their work and have mo...

WiFi not working

Hello  My wifi is not working, on any device - phones, TVs or laptops. I have reset twice and reset the devices. All green lights are showing so I don’t know what more I can do?

Resolved! Wi-Fi authentication expired message

New broadband set up today. After switching router, TV, phone etc off and on numerous times I have finally managed to connect my devices. But am getting various messages on my android phone. Namely:Wi-Fi authentication expired. Touch here to login in...

Resolved! Using 4 port Sky Router on Now Broadband - model SR203

I have been frustrated by my 2 port Now Broadband router. It is n't enough for my devices. A friend was moving out, and they had a spare Sky Broadband router with 4 ports.  I don't know why on this forum it was n't suggested this as an option, may be...

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Can't receive or make calls

Help! Christmas is coming and I've been without a landline for nearly 3 days. Been messing around with telephone handsets and base station. They all seem to be working but phone is silent. Anyone got contact for Now telephone line service pls?

Phone line issue

My father who is 93 is having an issue with his line.  When I ring him his phone rings but just crackles when he answers it and it keeps ringing at my end as though not answered, we've tried new phones and an analogue phone, same results.  When I do ...

Camo type filet on ALL Live TV streams

HelloI have NOW on an Apple TV 4K box, On-demand seems to work very well with no issues but Live TV Streams are bad...It is fine on Android tv in the same room and on iPads and Phones but the Apple TV has this weird war type Camo effect overlaid on t...

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