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Gr3gH
Mentor

Zero connection - Hertfordshire

Absolutely no connection. Berkhamsted Herts. Over an hour, or so? 

10 REPLIES 10
gavs82008
Legend 5
Legend 5

@Gr3gH 

See this thread.

https://community.nowtv.com/t5/Setup-Performance/Outage-Bognor-Regis-West-Sussex/m-p/595847#M16075

FYI that I do not work for NOW, just a NOW customer trying to help
Cleava
Advocate

Same, no internet since 1:45pm today. No information/update from NOW.

gavs82008
Legend 5
Legend 5

@Cleava 

You won’t get any updates on the forum. You have to call the broadband team from one of the posts from me in the thread posted.

FYI that I do not work for NOW, just a NOW customer trying to help
MagneticDrift
Advocate

Still no connection. No information from NOW either. Does anyone have any update on the problem or the works being done (I'm hoping an engineer is doing something)?

gavs82008
Legend 5
Legend 5

@MagneticDrift 

See this thread.

https://community.nowtv.com/t5/Setup-Performance/Outage-Bognor-Regis-West-Sussex/m-p/595847#M16075

FYI that I do not work for NOW, just a NOW customer trying to help
MagneticDrift
Advocate

On the subject of engineers, did anyone see activity near the "cupboards" on Gossoms End or at the BT Exchange?

Gr3gH
Mentor

I actually think i noticed vans by the exchange yesterday. Cannot be certain that they were indeed linked to it mind. 

MagneticDrift
Advocate

It is still not working, so I'm guessing they didn't do a good job if it was linked...

Gr3gH
Mentor

I *think* we may be back on.