12-05-2022 18:40
I've just joined NOW TV Broadband a few days ago, and I'm now trying to manage my account. So far I tried to look at my payments, manage parental controls and modify Broadband Buddy.
Everything I try simply generates the message "Well, that didn't go to plan. Please wait a moment and try again."
I've waited many moments - hours, in fact - and tried using Firefox, Edge and Chrome. Nothing works, just get the same error message.
Any suggestions?
19-05-2022 19:22
It's now been 10 days and no improvement. How long have other people had to wait before the account works properly?
21-09-2022 17:21
omg same, ive had broadband buddy for months now and keep encountering the same red sign with an exclamation mark. ive tried looking online and asking on here but i cant seem to find a fix. i hope someone responds soon with a solution
21-09-2022 17:42
@Anonymous User
Only customers like you and me will reply to posts relating to broadband issues.
Have replied to the thread you started.