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ALARA
Advocate

Telephone handset

As a new customer is a telephone handset provided? We have a BT digital (via broadband) handset at the moment. Thanks.

1 ACCEPTED SOLUTION
Jayach
Elite 3

Not the BT digital handsets, they connect to the BT router (via DECT), without the BT router they will be useless. (unless they can be paired with another DECT base station, which I doubt)

Jayach_0-1674936608832.png

 

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11 REPLIES 11
ALARA
Advocate

Thanks for all the info.  We have signed up with BT at the new house as it just about matched the price of its competitors. So we keep the handset and get a newer modem.

chilli2
Elite

@ALARAthere are lots of things sold as "Digital" just as there are lots of broadband packages out there , using various technologies for internet access and voice services.

 If you are going by price alone , and you are unaware of the differences between ADSL, VDSL, FTT, FTTC , VoIP, POTS, and so on then its easy to make a mistake and end up with an unsuitable product/service .

 Thats the reason behind the What package are you on, and and what equipment do you have question

 The whole thing is a confusing mess of different technologies marketed as different things and multiple products out there - and thats even if you have a rough idea of how things work and what they mean.

 And when they retire the old voice system,  the confusion is only going to get worse - expect lots of badly written ill informed news paper stories about how people will have their vital phone line switched off