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Will46
Newbie

‎04-04-2024 20:03

TNT Sports

Why is there an option to buy a 24 hour TNT sports when i purchased this TWICE it takes me to the home page and doesnt recognise that i made the purchase and there is no where to view the channels?

what a JOKE of a service you are now TV

 

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

‎04-04-2024 20:40

@Will46 

This is the customer forum for the UK site only. Even then staff don’t post in the way you think, see this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

FYI that I do not work for NOW, just a NOW customer trying to help
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gavs82008
Legend 5
Legend 5

‎04-04-2024 20:42

@Will46 

Either way, try speaking to staff via live chat. It is the UK site for it though, so hopefully it still works!

Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/membership-options-prices

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend

‎05-04-2024 22:52 - edited ‎05-04-2024 22:53

@Will46 

TNT is not available to UK Now users, only IE ones.

Are you in the UK and strayed onto the IE site, or vice versa?

Or are you in the UK and saw this on the UK site? In which case that wants fixing, and a page link would be enormously helpful with this.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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