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JasonMcK
Newbie

Router maintenance at inconvenient time

Every time it hits between 1-2am my router restarts itself for "maintenance" and it is quite annoying. Is there any way I can change what time this happens or just disable it completely if I wished?

I am usually online in the early hours of the morning and very late at night so this does get in the way of me being able to do things I need to get done. 

Any help would be greatly appreciated.

1 REPLY 1
RoyB
Legend

@JasonMcK 

Is this the Now router on the Now Broadband?

If so, you will need to speak to Now Broadband support. 

Call 150 from a Now landline, or take your pick of:-

0800 759 1213, 0330 041 2518, 0330 041 2462, 0330 332 3050, 0330 041 2473, 0333 759 4816

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.