Regular unexplained dropping of the service

[Anonymous User]

3 weeks ago my internet service has started dropping.

It isn't a wifi issue because I have ethernet cables from the router to my desktop PC and my sky Q box.

It started three weeks ago after 12 months uninterrupted faultless service and is now becoming a regular daily thing

ANYBODY ANY  IDEAS HOW I CAN RESOLVE MATTERS 

[gavs82008]

@Anonymous User 

Assuming you’ve done the factory reset of your router?

All I can suggest is calling the broadband team because there could be a fault with the line somewhere from the cabinet to your property.

Number in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Anonymous User]

Im having the same problem...

[gavs82008]

@Anonymous User 

Call the broadband team using the post up from yours.

[Anonymous User]

I am having the same problems with my WiFi as well. 

[gavs82008]

@Anonymous User 

Did you call the team using the number from my post up thread?