My broadband was supposed to go live on 11th, and the engineer has finished the visit. However we didn't find a phone socket in my property, so I was told by the engineer that the installation could not be done. So I wonder is there anyway to set up the broadband without a phone socket or is there anything i can do about the situation? I only need the internet so both TV and phone do not matter to me.
I am quite worried because the monthly charge has already applied but I still don't have my internet working.
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FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.