It may or may not work outside the UK. Really depends who you are with.
NOW like iPlayer want you to be watching content in the UK, this did not help thanks to Brexit where the 30 day window was removed.
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.