Landline outage for 9 days so far

[NWJ999]

Anyone else suffering from a landline outage in Chester region? When I eventually got through on the helpline I was told that OpenReach are working on fixing the problem, but there have been no updates and no sign of the problem being solved.

[gavs82008 · Accepted solution]

@NWJ999 

Keep pestering the support team by calling them. No updates will happen on here I am afraid.

[Marieleaver]

My phone line not working 

[RoyB]

@Marieleaver 

Call the Now Broadband phone line, and proceed as if this was a Broadband issue until you encounter a human, and can explain.

The Broadband Team handle phone line faults equally well as Broadband faults.

If you don’t have the required phone number to hand, you will find it in about every other post on here 😛