23-07-2023 16:56
My NOW internet has died at least 30 times today. It comes back eventually, but is becoming a real pain. It is normally pretty reliable. it has died on laptops, smart phones and smart speakers. The location is Ormskirk (|Lancashire). It has often died within a couple of minutes within re-starting.
23-07-2023 17:11 - edited 23-07-2023 17:14
Have you checked your service status to see if there are any known issues in your area? https://help.nowtv.com/article/having-trouble-with-your-broadband
Other than that, NOW won't respond to you on here I'm afraid, give them a call on 0330 332 3050.
23-07-2023 17:15
Thanks - yes I did check my service status and - - surprise surprise - it said everything was fine. That telephone number was what I wanted, as there is nowhere on NOW's pages to get help. Thanks again - really appreciated