28-09-2022 20:18
My broadband was supposed to go live yesterday but my account still says to not set it up yet. I did it anyway because it should be live by now but only 2 green lights showing and keeps asking me to sign in on my device.
That takes me to a page telling me to check the cable connection (which I have and it's fine) and won't connect at all, just keeps telling me to check the cables and restarting the hub.
Has this happened to anyone else? How can I get it to work?
Solved! Go to Solution.
28-09-2022 20:28
@Anonymous User
Have you called the broadband team to see what’s going on? Unfortunately NOW are fully reliant on OpenReach to sort it out.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.
28-09-2022 20:28
@Anonymous User
Have you called the broadband team to see what’s going on? Unfortunately NOW are fully reliant on OpenReach to sort it out.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.