26-01-2022 13:19
Hi I have now TV broadband and calls had it a good few years but never had an house phone plugged in up until the other day and I don't have a dail tone, wondering if someone could help me with please..
26-01-2022 13:29
Are you connecting your handset to the master socket, or at an extension? Are you using a microfilter, or is the socket pre-filtered with separate connectors for phone and broadband? Does your master socket have a test socket? Is your broadband working OK?
26-01-2022 13:45
Am using a microfilter that now TV sent and yes my broadband is working fine
26-01-2022 13:52
@Anonymous User
Have a look at this link for troubleshooting.
https://help.nowtv.com/article/fix-problems-with-my-phone
If you need to call the team, number on link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint:
Give us a call on 08007591213 to speak directly to a NOW advisor.