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Johnny1
Advocate

Connectivity

Is there a problem with the network my wifi keeps restarting since yesterday afternoon and I need it for my work cant get 10 mins without it restarting my router 

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schnapps
Legend 5
Legend 5

Re: Connectivity

Hi @Johnny1 

 

If the wiring between the NOW Hub Router and Telephone socket hasn't come loose and you tried a full reset by holding in the reset button on the back of the Router for around 10 to 15 seconds.

 

Then give the NOW Broadband Team a call.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

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